FAQ
FAQ
Your questions, answered.
GENERAL
No, you don’t need insurance to make treatment accessible! Our model is designed to make access straightforward and affordable without requiring coverage.
NuMeta Labs is available in all 50 states (exclusions apply).
QUALITY & SOURCING
Peptides are short chains of amino acids used extensively in laboratory settings. Investigators employ them in vitro and in pre-clinical models to explore cell signaling, receptor interactions, protein folding, and metabolic pathways.
Yes. In the United States and most countries, lyophilized peptides sold explicitly “For Research Use Only” and not for human consumption are legally available to qualified researchers, institutions, and laboratories.
All NuMeta Labs Peptides products are strictly for laboratory and in vitro/in vivo research by trained professionals. Safety profiles reported in scientific literature apply only to controlled experimental conditions, not to human administration. These compounds are not evaluated or approved for human use.
Every peptide undergoes independent third-party testing via High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry. The goal purity is ≥99%+ for all catalog items. A full Certificate of Analysis (CoA) with chromatograms is available for download on each product page and via the peptide-specific QR code.
Yes, 100% of peptides include a publicly accessible CoA. Researchers may download them directly from the product page or request them via info@numetalabs.com.
ORDERING & SHIPPING
In most cases, orders will be processed within 2 business days. Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information. All orders shipping via our free shipping offer will be shipped via USPS Ground Advantage or USPS Priority mail (larger orders) and will usually be delivered within 2-5 business days after your order is processed. USPS Priority Mail is usually delivered within 2-4 days of being shipped. UPS ground usually takes 1-5 business days.
RETURNS & REFUNDS
We will happily accept returns and exchanges on unused merchandise within 30 days of purchase. The customer is responsible for shipping charges.
STORAGE & RECONSTITUTION
- For long-term storage, lyophilized vials should be stored at 32°F in a non-frost-free freezer, protected from light and moisture. Properly stored, peptides remain stable for 3–5 years.
- Reconstituted peptides should be stored at 32°F in a non-frost-free freezer, protected from light and moisture. Properly stored, Reconstituted peptides remain stable for 30-60 days.
Most researchers reconstitute with bacteriostatic water or sterile acetic acid (for certain sequences).
CAN’T FIND WHAT YOU’RE LOOKING FOR?
Send us an email and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@numetalabs.com
